Privacy Policy
Last updated: June 2026
Overview
SiteData (“we,” “us,” or “our”) operates the SiteData platform at sitedata.ai. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service. By using SiteData, you consent to the practices described in this policy.
We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy applies to all users of the SiteData platform, including visitors to our website and registered account holders.
Information We Collect
We collect information you provide directly and information generated automatically when you use the Service.
When you register, we collect your email address, name, and any profile information you provide through our authentication provider (Clerk). This is necessary to create and manage your account.
We collect information about how you use the Service, including search queries, filters applied, parcels viewed, and features accessed. This helps us improve the platform and personalize your experience.
Billing and payment details are processed by our payment provider (Stripe). We do not store full credit card numbers on our servers. Stripe handles all payment data under their own privacy policy and PCI-DSS compliance program.
IP address, browser type, device type, operating system, and session data collected automatically when you access the Service. This data helps us diagnose technical issues and maintain platform security.
How We Use Your Information
We use the information we collect to operate and improve the Service. Specifically:
- Provide and operate the Service
- Process payments and manage subscriptions
- Send transactional emails (account confirmations, billing receipts)
- Respond to support inquiries and provide customer service
- Improve and develop new features based on usage patterns
- Detect and prevent fraud or abuse of the platform
- Comply with legal obligations
We do not use your data for targeted advertising and we do not sell your data to marketers or other third parties for their commercial purposes.
Data Sharing
We share your information only in limited, necessary circumstances:
We work with third-party service providers who assist us in operating the platform. These include our authentication provider (Clerk), payment processor (Stripe), cloud hosting infrastructure (AWS), and privacy-respecting analytics tools. All providers are bound by data processing agreements and may only use your data to provide services on our behalf.
We may disclose your information when required by law, valid legal process, or to protect the rights, property, or safety of SiteData, our users, or the public.
In connection with a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Service before your data becomes subject to a different privacy policy.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Data Retention
We retain your data only as long as necessary to provide the Service and fulfill the purposes described in this policy:
- Account data is retained for as long as your account is active.
- Usage logs are retained for up to 12 months, after which they are deleted or anonymized.
- Upon account deletion, we delete or anonymize your personal data within 30 days, except where we are required to retain it by applicable law (for example, billing records for tax purposes).
Security
We implement industry-standard security measures to protect your personal information:
- TLS encryption for all data transmitted between your browser and our servers
- Encrypted storage for sensitive data at rest
- Access controls limiting who on our team can access user data
- Regular security reviews and dependency updates
- Authentication handled by Clerk, a dedicated identity provider with SOC 2 compliance
No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request that we correct inaccurate or incomplete data.
- Deletion — request deletion of your personal data, subject to certain legal exceptions.
- Restriction — request that we restrict or object to certain processing of your data.
- Portability — receive your data in a structured, commonly used, machine-readable format.
To exercise any of these rights, contact us at hello@sitedata.ai. We will respond within 30 days. We may need to verify your identity before fulfilling a request.
Children's Privacy
The Service is intended for professional use by adults aged 18 and older. We do not knowingly collect personal information from children under 13.
If we become aware that a child under 13 has provided us with personal information, we will take immediate steps to delete it from our systems. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@sitedata.ai.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of material changes by email to the address associated with your account or by posting a prominent notice on the Service before the changes take effect. The “last updated” date at the top of this policy will always reflect when changes were last made.
Continued use of the Service after changes become effective constitutes your acceptance of the revised policy.
Contact
For privacy-related questions, requests, or concerns, please reach out:
Also see our Terms of Service.